Delivery Setup
Configure reliable file, license key, access code, or course delivery with clean post-purchase communication.
Shopify digital goods protection
ProofKey Studio
Delivery setup, access logs, policy snapshots, and dispute-ready evidence packs for merchants selling downloads, license keys, templates, courses, and access codes.
24-48h
audit turnaround
$149
fixed first audit
0 admin
access needed first
0 claims
no win-rate promises
Problem
Digital goods have no carrier tracking. When a buyer disputes the order, many stores only have a receipt and an email link.
Fix
Collect proof before trouble: product snapshot, policy version, consent, delivery event, access event, and a concise evidence PDF.
The productized service
Built for stores that sell instant access, not boxes.
ProofKey Studio is positioned as a service first. The merchant pays for a concrete store outcome, and repeated work turns into software later.
Proof Vault
Capture delivery events, access signals, policy snapshots, and buyer consent tied to the order timeline.
Dispute Pack
Generate a focused PDF with only the relevant proof: no giant policy dumps, no confusing screenshots.
Monthly Fixes
Keep delivery working, review risky orders, update proof rules, and handle small Shopify adjustments.
Fast sales hook
Free risk audit calculator
Use this with prospects during outreach. It produces a quick risk score, expected exposure, and package recommendation.
What merchants receive
Evidence pack preview
A concise document the merchant can use when responding through Shopify, Stripe, PayPal, Klarna, or a bank portal.
Dispute Evidence Summary
ProofKey Studio
Order #1847: Figma SaaS Dashboard Template
ReasonProduct not received
Delivery statusDigital access delivered
PolicySnapshot saved
ConsentRecorded at checkout
- Purchase completedPayment accepted and order created.
- Policy and product snapshot savedThe exact product page and refund terms were archived.
- Access deliveredDownload opened from purchase IP.
- Evidence pack generatedOnly relevant proof is included for processor review.
The customer purchased and received digital access to the product. The attached timeline shows the order, policy snapshot, recorded consent, and access event connected to the same purchase.
Simple pricing
Sell services first, automate later.
Digital Store Audit
$149
Fixed-scope review of one product flow, delivery method, policies, access proof, and dispute readiness.
Request auditDigital Goods Setup
$500-1500
Delivery setup, key/file access flow, proof collection, policy snapshots, and evidence pack format.
Use calculatorMonthly Protection
$149-499/mo
Ongoing fixes, risky order review, evidence packs, delivery checks, and small Shopify improvements.
Ask about supportSafe first transaction
Trust is handled by scope, payment rails, and limited access.
The first audit is intentionally small and fixed. The merchant can use escrow, no Shopify admin access is required, and the deliverable is defined before work starts.
Best first-client path
- Escrow or payment linkThe client can fund a fixed-price Upwork/Fiverr milestone, or pay a normal invoice/payment link.
- No admin access for auditThey send the store URL, one product flow, delivery method, and masked screenshots or exported logs.
- 24-hour deliverableThey receive a proof gap report, dispute readiness score, missing evidence list, and setup recommendation.
Buyer protection
The client pays for a named deliverable, not vague consulting. If they prefer a marketplace order, funds can sit in escrow until the audit is delivered.
Seller protection
Work starts only after the milestone is funded or the audit is paid. The scope is one product flow, so the audit cannot expand endlessly.
Data boundaries
No passwords, no banking access, no payout access, and no customer card data. Sensitive order details can be hidden for the first audit.
Upgrade path
If setup is needed later, access is limited to the exact Shopify and delivery-app permissions required for proof collection.
Launch-ready service angle
Start with proof, not another app subscription.
The first sale is a clear audit and setup project. No merchant needs to understand the backend before they understand the risk.
For the merchant
One audit result, one setup plan, one evidence format they can actually use during a processor dispute.
For delivery
Start with one order flow, identify the weak proof points, and turn the result into a clear setup plan.
For trust
Clear disclaimer: this organizes evidence, it does not promise dispute outcomes or legal advice.
First client angle
Use this exact opener.
Short, specific, and tied to a costly weakness. No vague "I can help your business grow" pitch.
Subject: quick digital delivery risk check for {store}
Hey {name},
I noticed your store sells digital products. Quick question: if a buyer claims they never received access, do you currently have a per-order proof pack with the exact product page, refund terms, checkout consent, delivery event, and access log?
I run a small Shopify service that fixes this for digital goods stores. The first step is a fixed $149 audit: no Shopify admin access required, one product flow reviewed, and a short proof gap report within 24 hours. If you prefer, we can run it through an Upwork/Fiverr escrow milestone.
Want me to check one order flow?
Start an audit
Send a digital goods risk check request.
Send the store context and the main delivery issue. The first response is a fixed audit scope with a safe payment option, not a long sales call.